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We recommend using our Size Guide for accurate measurements. Each piece is handmade, so refer to the guide for the best fit.

All orders are processed within 3-5 business days. Standard shipping typically takes 5-7 business days, depending on your location. You’ll receive a tracking number once your order has shipped.

Yes, we love bringing your unique visions to life! Contact us here with your ideas, and we’ll get back to you with more details.

We accept returns within 7 days of delivery, provided the item is unworn and in its original condition. Custom orders are non-refundable. For more information, check out our Return Policy.

We accept major credit cards, PayPal, and other secure payment methods. Your information is always protected during checkout.

The easiest way is to leave us a message via email. We'll get back to you right away!

We recommend hand-washing your crochet pieces in cold water and laying them flat to dry. This ensures longevity and keeps your items looking fresh.

No, we don’t offer international shipping as of yet but we are working on it. Rates and delivery times vary by location and are calculated at checkout.

Absolutely! Once your order is shipped, we’ll send you a tracking number via email so you can follow your package’s journey.

If you need assistance, feel free to reach out via email at crochicx@gmail.com. We’re here to help and will get back to you within 24-48 hours.

We want to ensure your shopping experience is seamless from start to finish. Below is everything you need to know about our delivery process.

Orders are processed within 2-3 business days. During peak seasons, processing may take an additional 1-2 days. Once your order is processed, you’ll receive a confirmation email with tracking details.

We offer two shipping options. Shipping costs will be calculated at checkout based on your location and chosen shipping method.

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this number to monitor the status of your shipment.

We don’t ship worldwide as of yet.

We hope you love your purchase, but if it doesn’t work out, we’ve got you covered with our hassle-free returns and exchange policy.

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 5-7 business days.

Need a different size or color? We accept exchanges within 7 days of delivery for the same item, provided it is in stock. Please email us at crochicx@gmail.com to request an exchange.

Customers are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service for returns to ensure they reach us.

In the unlikely event that you receive a damaged or incorrect item, contact us immediately at crochicx@gmail.com, and we’ll make it right. We will cover the return shipping and replacement costs in this case.